LICENSING TYPES
What Are My License Pricing Options?
HMSPANEL has 3 attractive pricing models available: Monthly, Yearly, and Owned licenses.Q. Can You Explain What The Main Differences Are Between Them?
HMSPANEL MONTHLY LICENSES
All HMSPANEL Monthly licenses are invoiced once per month (on the day that you originally signed up). We will invoice you 10 days prior to the due date to give you enough time to complete your payment. All monthly licenses will include ticket support, software upgrades and full access to our community forum.
HMSPANEL YEARLY LICENSES
All HMSPANEL Yearly licenses are invoiced once per year (on the day and month that you originally signed up). We will invoice you 10 days prior to the due date to give you enough time to complete your payment. All monthly licenses will include ticket support, software upgrades and full access to our community forum.HMSPANEL OWNED LICENSES
HMSPANEL Owned licenses are perpetual licenses and require no recurring fees. A perpetual license is a license that is paid once and does not need to be renewed annually. All Owned licenses will require a yearly $49.95 support and maintenance package renewal fee. This fee will renew your support contract in order receive support from our technicians. If you decide to not renew this contract you will still be able to receive software upgrades and reference our website documentation and online forums.
Q. Are The HMSPANEL Licenses Transferable?
A. Only Owned licenses can be trasnferred from owner to owner. For example, these are cases in which a hosting business gets purchased by a new owner and the owner assumes all responsibilities of the business and all of the assets belonging to the business including licenses.
Q. After Submitting Payment, How Long Will Receiving My License Take?
A. Licenses are automatically issued after payment. If you do not receive an email with details, please contact our support team by submitting a ticket.
If you are transferring an Owned license to a new owner please allow up to 48 hours for the transfer to complete. The reason is because HMSPANEL manually has to approve these transfers.
Q. Which payment methods do you accept?
A. Currently we accept Paypal, Mastercard, Visa and Amex. Should you have any further questions regarding your payment, please submit a ticket.
Q. May I request HMSPANEL to install the product on my server or fix any technical issue I may have?
A. We do install HMSPANEL as a courtesy upon request for all new orders.
Need More Information?
Feel free to call us at: +1 (877) 997-2635 or +1 (877) 99PANEL. We are available Monday through Friday, 9 AM - 5 PM CST Time. You can also E-Mail your questions to sales@hmspanel.com or you can contact us on our contact page. You may also visit our Knowledge Base articles to see if your question has been answered there.
