
A: Yes, HMSPANEL supports a form of server clustering. As an example, with our 'Up to 05 Server License' your will be licensed for a master server plus an additional 4 secondary servers. What this means is that you can attach 4 more servers from the server administration page and allocate them to any of your customers. Their hosting package can then be allocated to use any of the secondary servers you add and not to your main shared hosting server. You basically have the ability to give a dedicated server to your customer all from within the same control panel without having to buy more licensing anywhere else.
A: No, you only need the license installed on the master server (primary server). This license file will apply the additional server limits based on the license type you have purchased.
A: We can't do it in a few paragraphs but we'll do the best we can.
HMSPANEL
is a control panel for any flavor of linux.
HMSPANEL
starts off by being installed on a dedicated server
or virtual private server with any flavor of linux such
as RHEL, Fedora, CentOS, Whitebox & more.
HMSPANEL
handles all installations for 30-day trial users to cut back on support requests. License holders have the option of installing the software themselves or having us take care of it, free of charge.
Once HMSPANEL
is installed users will have access to their
administration area where they can manage their server itself
and setup all necessary parameters. Additionally if the
user is a hosting company and wants to make use of the optional
billing system they would setup all of those parameters
as well.
At this point the system has one main "user",
which then has access to the client section where they can
make use of their control panel and manage their domains,
email addresses and much more.
A: We are constantly working
on new features for HMSPANEL. You want to stay on the cutting
edge of technology and that is our goal for you. We guarantee
new features every 45 days.
Our updates are always 100% seamless. The upgrade package
will be available in the license holders client section
and will consist of new file(s) only. You would simply upload
those files, and HMSPANEL
would be upgraded.
A: We value user feedback
to make sure HMSPANEL
is a fluid system. As your needs
evolve, so does HMSPANEL.
In most cases, all of the updates we make to HMSPANEL
will
reflect the entire system and be included in the next updated
release of the system.
A: The installation of HMSPANEL
is free of charge.
License holders will also have the ability to install HMSPANEL
without our assistance. We provide both manual instructions
as well as an install script.
A: Yes. We do.
Our technical support department is available Monday
through Friday from 9 AM to 5 PM EST.
We offer technical support via email and telephone.
We are not available after business hours for general
assistance.
There is, however, a developer on-call and available 24
hours per day in the event of an emergency. All HMSPANEL
owners will receive the necessary contact information to
our emergency support department.
Even if your emergency falls on a major holiday,
we will be available for technical support. Once
you have purchased your license, we will provide
you with an emergency contact number.
A: Unfortunately, that is not an option. We will not consider any dollar amount at this time. Thank you for your understanding.
A: HMSPANEL does not offer any hosting services but we do deal with many large web hosting companies in all markets. Please contact us to discuss your needs and we will guide you in the right direction or we will be happy to provide you with some general advice.
A: Please contact us and let us know your thoughts.
A: Absolutely.
If you are an individual that is managing 1 or more servers
then HMSPANEL
is for you too. Even though you will receive
the entire software package and not just the control panel
module you can simply use only what you want.
For the price of HMSPANEL, you can't beat that.
